Carolina Ale House - Concord Mills

Nia provided outstanding service during my visit. From the moment we were seated, she was friendly, attentive, and professional. She made sure our food and drinks came out correctly, checked on us throughout the meal, and made us feel genuinely welcomed. Her positive attitude and excellent customer service made our dining experience even better. It’s clear that she takes pride in her work and cares about her customers. Thank you, Nia, for such a great experience. I will definitely be back!

Amelia was absolutely amazing! From the moment we sat down, she was friendly, attentive, and made us feel so welcome. She checked on us consistently without being overwhelming and made sure everything came out perfectly. Her attitude was so positive and genuine, and you can tell she truly cares about her customers. She made our whole experience even better. If you get the chance, definitely ask for Amelia — she’s the best!

Nice place to go for a meal. We went around 1:00 and there were only maybe 2 other booths occupied, so not busy. We sat down and after 10 minutes we had to flag somebody down to tell them we are ready to put our drink order in. She (hoostess) came back and said I can't find your waitress I'll take your drink order. She was very nice & polite, she ended up being our waitress for the duration. After we gave her our food order it took quite a while for our food to arrive. Seemed odd with only to other booths being occupied. Once it did finally arrive the food was hot and it was all very good. I had the Cod Fish & Fries and my wife had the Crispy Shrimp & Fries. Like I said both were very good. They have an extensive menu & drink menu. So the the only concern I would have to bring up is the lack of help, thus creating a longer wait time for thre customer. So just be awareof it. Otherwise I love the food there, especially the Wisconcin Cheese Curds. You'll be hard pressed to find any better. Atmosphere is very nice with a lot of TVs showing all the sports for the day. Plenty of parking available.

Love this place, the drinks are delicious and strong so you get your bang for your buck, food portions are good. Our waitress Bri was amazing, very friendly, very personable and fast.

Our server Jasmine was very kind and helpful. The manager stopped by our table and took time to chit chat. Clean, the steak and ribs were delicious! Will come again!