Tractor Supply Co.

Poor customer service. I was on line waiting for details on a trailer rental. Lady was very unknowledgeable and not able to assist. Not to mention I was on hold for lond time. Seemed they forgot that I was on hold. At the end I was not able to rent a trailer.

This location consistently provides great customer service. I place a curbside order and they bring it out to my vehicle. Today, Jordan was very polite and helpful. I sincerely appreciate it.

Its been awhile i've been to this tractor supply and "WOW" its totally diffrent they have a TV! A TV!!! Omg they even have even way more stuff then last time i shop still waiting on the doggy self wash can't wait for that.

Yesterday was my first time in a Tractor Supply. I was greeted immediately upon entry and asked if I needed any help. It was so welcoming. We were interested in spoiling our dog with some new toys and a sweater, etc. The store manager, Kacy was so helpful. The entire staff was friendly and helpful. 100% will make sure to visit this store again. From the first to the last moment, I felt at home there.

Terrible customer service. Their assistant manager with the large piercings has a bad attitude, she was speaking to me very quickly first thing this morning and pressured me into a purchase when there was missing information. I asked her why the label wasn’t filled out and she got upset at me for asking questions. I won’t be returning to this location again out of fear of experiencing the same type of treatment. I like shopping at tractor supply but I will now drive out of my way to go to other stores if this is the way that this location treats their customers. Why put reduced tags on items if the information isn’t going to be filled out? They told me the item was 20% off and when I went to the register, they said it was only 10% off and they did not seem interested in working with me nor discussing it with me. The assistant manager blamed it on the gentleman in the lot that told me the Discount when he radioed it into the office in front of me. Then they told me otherwise when I came back to purchase it, and the assistant manager was blaming it on the guy in the outdoor lot whereas isn’t that the manager’s responsibility for the information to match across the store and for labels to be filled in and utilized? I made the purchase because it was for a customer of mine, and when they loaded it in my vehicle, they were upset and threw it in my truck to where it was hanging out and not fully secure. Very disrespectful and concerning. Very unprofessional. I called the customer service line and never heard back from them. It’s simply an automated system so good luck with that. A friend of mine also used to work for them at another location and I heard about similar issues that were health related due to rat infestation where a customer got bitten by a rat that jumped out of a bag of feed when they were loading it into his vehicle. He’s now pursuing a lawsuit. My friend that used to work for them said the issues all stem from poor management which after this direct experience, I completely agree. It’s not just the location that he worked at, but this one as well.