Swann Animal Clinic at 45th

We started coming to this vet due to good reviews, but our experience was not good. Our fur baby was having back and mobility issues and each time we came in we got a different vet, each one doing an initial exam and giving a speech over weight and teeth health, instead of looking at her file. We never got a diagnosis or actual treatment until we lost her earlier this week. We paid over $1500 to them and they were more worried about having her get $1800 dental work then treating the problems we were presenting to them. Their lack of treatment means I will never know what was happening with my baby, and she never had the chance to be treated properly. I would not recommend them to anyone and if someone was to go to them, I’d say be sure to advocate for your dog to see one vet, even though they act like they all work together in one location.

I have waited awhile to post on here. I took my boy Doobie Doo up to Scwann. He had issues with his spine, as he did a few years back. They suggested I take him to MedVet in Dallas. Last time, he healed perfectly fine, this time, that was not the case. The service at MedVet was awful and I noted that when I brought him back, but was just shrugged off, because no ome ever complains about their service. I ended up having to put Doobie Doo down. I gave three stars, because the vet tech Vincent was amazing. I would give him 5 stars separately; however, the day I took him up there to be put down, they were super unorganized. One of the young ladies who assisted me, let me know they would make an imprint of his paws. When I went to grab his ashes, there was no imprint. I was heartbroken. They did send me flowers and a card, but I would have appreciated them doing what they said they were going to do more than that "gift". Here are some pictures of my boy. I sure do miss him. I know he walked the rainbow bridge, because he was the best boy!

Amazing, truly lifesaving care! We were in the middle of a 2,300-mile move when I realized I had left our diabetic cat’s insulin in the refrigerator. After calling countless pharmacies and veterinarians along our route—with no luck and no one able to help—we were running out of options. Swann Animal Clinic—especially Kaylee—went above and beyond for a cat she had never even met. She took the time to help us get the prescription we urgently needed, and it quite literally saved our cat’s life. Because of her kindness and effort, our move became far less stressful, and our 15-year-old cat was able to feel like herself again. We are incredibly grateful.

I would give Swann more than 5 stars if I could. This clinic, along with the Plum Creek location has been so good to us over the years. I am so grateful for all of their staff, but I want to especially thank Dr. Enevoldsen for her presence, empathy, and knowledge when we had to make difficult decisions for our dog. Swann has always been amazing about getting our dogs in as quickly as possible. In this case, we called for advice and they scheduled us an urgent care appointment where we were able to get there and in a room within 20 minutes. That was the best possible outcome for us. I know they take care of so many animals and that they do everything they can. I have had good experiences every time I come in, from the front desk, to the tech staff, and the doctors. I know this is not easy job and the way they have helped us throughout the years is appreciated more than I can express in words.

My wife and I had the unfortunate duty of putting our cat Mischa to sleep. Lymphoma was destroying her body as well as rampant leukemia. We'd spent several thousand on diagnosis and treatment. But it became clear that she was suffering and even if we did everything we could we'd only her a few months max. My wife was bringing her home from Dallas after another expensive procedure and the doctor finally recommending euthanasia. When she arrived home we immediately sent to Swann's. Needless to say our beautiful girl crossed the rainbow bridge. They were consummate professionals who you could tell were struggling their own emotions as my wife and held each other and cried. I really appreciate them making Mischa as comfortable as possible, being gentle, and being understanding. I can only imagine how it must feel to have the solemn but necessary duty to euthanize terminally ill pets. Thank you, Swann's animal center. You continue to earn our business because you showed incredible compassion that night.