Banfield Pet Hospital

Started coming her two years ago for my two cats out of convenience (close to home and great hours). Have been consistently impressed with both the professionalism and quality of care from the whole team. Specifically, the customer service from both Rachel and Kenzie has been excellent; I get reminder calls about appointments, immediate calls when they are ready for pickup, great flexibility when scheduling appointments, and full explanations related to care. The vet care itself is also very pragmatic - no unnecessary procedures or overly aggressive treatments for small issues; a couple of times I have just been instructed to keep an eye on things, which I am happy to do as opposed to invasive treatments/medications.

Our family had to put down our beloved pet of 15 years recently. It was a Friday afternoon and our typical Banfield location was not taking anymore appointments. We called the Banfield location in Magnolia and they quickly worked us in. During our visit, the team was caring and patient with us, despite being there a few minutes after closing. I will be forever grateful to them for the accommodations and compassion they provided us during this difficult time.

I and my puppy Maverick love Banfield Magnolia. They have been absolutely great . He gets so excited when he knows we are going . He is 1 yr old . He’s been going his entire life .

Banfield Magnolia was fully booked when I came in. I initially went in just to ask if they had eye drops they could recommend since my dog Caroline was having some redness and irritation with her eye. My appointment was scheduled for tomorrow at another location. The young lady at the desk explained to me how important it was that she be seen today. even though they were fully booked they immediately chose to squeeze me in that day. The staff was super attentive and friendly. The doctor that cared for my dog Caroline, Dr. Keller, was very thorough when explaining how to apply her eye drops. Caroline seemed really anxious and Dr. Keller was so sweet and caring towards her. You can tell Dr. Keller really loves her job and cares about our pets! Overall very good experience and I’m glad I renewed my plan with them. It’s great to be able to have peace of mind and come in when something concerning happens to my fur babies. Can’t speak for all locations, but I always have good experiences at this one and the Tomball location!

I adopt senior dogs. Senior dogs = lots of vet visits! I am always greeted by name when I come in with my dogs and they are greeted by name as well! The staff is friendly and knowledgeable, I trust them completely when it comes to the correct care and action for each of my dogs. I highly recommend Banfield Pet Hospital in Magnolia. These are my rescues.