Far East Animal Care Center

Dr. Chavarria needs to learn English so he can relay information to the patient's owners. He is NOT sympathetic in the least but will sure nickle and dime you to death prior to saying your pet has no chance of survival. I've been rescuing pets my entire adult life and can say this is the absolute worst experience I've ever gone through. My cat had a mass on the side of his face that I'm sure could have been surgically incised and removed but instead, Dr. Chavarria chose to give me no alternatives. I will NEVER go back again. I spent exactly $754 for nothing. I did choose to get a paw print and it cost $61 for a piece of wood with no string to hang it with. I could have made one myself out of gum that would have looked much better. Cheaply made for a last impression of your loved one. They also make you wait in your car with your pet until it's your turn. Big inconvenience during summer months. This place felt very cold and heartless to me. Not a good feeling when you're there for a traumatic event in your life. Also, while I was waiting, they had an exterminator walking through the entire waiting room spraying while customers sat there breathing in whatever he was spraying. This was during the week day. Can't they do this at night? Also, the TV was set to animal surgeries with blood and gore. Do you think customers want to see this kind of thing while they are waiting? And the scale to weigh animals is sitting to the side of one of the waiting rooms and I saw four people (including myself) trip over it when exiting the exam room. Can't you move this to a safer place away from people? I've had bilateral hip replacements and almost fell to the floor. Never again. This is a warning to first timers so you can dodge a bullet.

I recently visited this clinic to get my puppy checked and vaccinated, and unfortunately my experience was very disappointing. The two staff members at the front desk were extremely rude and unwelcoming. As someone who suffers from anxiety, I was already feeling nervous about the visit, and their attitude made the situation much worse. I simply wanted to make sure my puppy was healthy and up to date on her shots. Compassion and kindness go a long way, especially in a veterinary setting where pet owners may already be stressed. I hope management takes this feedback seriously and works on improving customer service at the front desk.

This hospital is absolutely phenomenal — I cannot recommend it enough to anyone who truly cares about their pet receiving the best of care. Dr. Brandi and her team are incredible, and you can tell they take real pride in what they do. I have taken my cat Luna (who is literally my child) to this hospital for two separate surgeries — one in August 2024 and another in February 2026 — and both times she was treated like a queen. They genuinely care about their patients’ well-being and do everything they can to help. As a devoted pet parent, it is terrifying to be in a situation where your pet needs medical care and you're having to trust someone else to care for them. But the best thing you can do is take them somewhere you know they will be in trusted hands — and that is exactly what you get with Dr. Brandi and her staff. I am beyond grateful for the hard-work, dedication, and love they have shown my girl Luna.

Came for an emergency and they are now our regular vet. Very caring. If your pet has to stay, they send texts with updates and photos. Can't beat the hours either.

My experience was great when I went to take my pup for emergency attetion they did a fast check in to get my pup in. I love there attention cause they right away in they're nice persons attending and very amazing and they took very good attention of my pup!! Love 💕 this animal clinic I will highly recommend. The only thing I didn't like is that the next day we went for check up we waited like 4 hrs to go in!! But other than that I love there work!!