North Loop Pet Clinic

Poor service they couldn’t figure out what was wrong with my mom’s dog. The clinic told my mom could not read the analysis and to take the dog to another place and charge $300 . The other clinic was able to read the analysis and told my mom what was wrong but it was too late . The dog had kidney failure

The staff and vet are great, compassionate and very affordable. You will have to wait in the car for about 1-1.5 hrs but they are upfront about it and they do let you know it is a first come, first serve approach. I think they want avoid issues with multiple dogs waiting on waiting areas (which make sense). My dog suffered of IVDD and they shared the XRAYs, gave her pain medication and share information for specialist.

We have been going to this veterinary longer than I can remember but when they treat your animals, you know it was done right..and if they are not able to treat the animals they know other veterinary that are able...well..I will share a story of a cat that had a combination fracture, bones are sticking out of her back leg ..I brought her to doctor Amares and she knew she wasn't capable but she knew another doctor Cann...he sent us to verge..but before I made it to doctor Amares others we're telling me to put her down or cut her leg off..well..after several doctor visits and appointments..thank you doctor Amares..there is a cat 🐈 named car wreck. This doctor is magical and full of Interesting facts..what amazed me the most is when I brought in car wreck doctor Amares could tell that the cat had just had kittens and then she knew how to speak with me..many years back i had injury that knocked me out and I woke up with a TBI and these folks at this clinic always take excellent care of my animals and me..I leave knowing my animals are in above and beyond fantastic care and the affordable..I guess best way to describe the experience is it like a nice warm hug ..thank you Doctor Amares for finding your calling in life and answering the call with such grace and tenaciously ...thank you and God bless all of them

I’ve been coming to this clinic for well over 17 years, but since the long-time male vet left, the overall experience has declined significantly. Clients are now required to wait outside - in cars, on aluminum chairs, or have pets crated. This is stressful and impractical, especially for anyone using rideshares, and honestly confusing. If clients aren’t allowed inside, having them wait outside in an even more uncomfortable and chaotic environment makes little sense, particularly with sick or anxious pets. Care quality now also feels like a gamble. The vet assistant we had today, Cassandra, was dismissive, often inaccurate when taking down information, and ultimately unhelpful. I had to correct what she documented multiple times. Despite clearly stating, both verbally and in writing, that I was concerned about possible Parvo, we were initially placed in a regular exam room. When we were later told we had to move to a Parvo-designated room, I asked if we could first do the Parvo test I had requested (a quick 10-minute test) so my dogs wouldn’t be unnecessarily exposed if the results were negative. I made it clear that I suspected Parvo - but am not a veterinarian - and the request not to expose MY pups to Parvo seems logical given that we were already in the regular room. That request was denied. The Parvo test which was run later indeed did come back negative, meaning my dogs were placed in the Parvo room unnecessarily. The vet seems "good (for lack of a better word at the moment) enough", but she's very quick with the pets and the pet's owners, and most certainly relies much too heavily on the assistants. I mean it makes sense in order to get more patients in, but I feel that each patient gets robbed a bit in order to accomodate more. Pricing was also inconsistent. I was told the visit would be $113 total including SubQ fluid for one pup at $15. After meeting with the vet and receiving the SubCutaneous fluid, I asked Cassandra if there were any cleaning wipes for my bag or belongings before leaving. She said no. Just for kicks, I then asked if even a rag with diluted bleach could be provided. The answer was still no. Upon check out, I also requested Cerenia tablets which were quoted at an additional $25, yet my final bill was $166, with no real explanation beyond reading what Cassandra had written. I do want to acknowledge Jessica, another staff member, who was kind, proactive, and genuinely helpful while I was struggling with my dogs upon being called in twice because they could not locate our records. She took the time to help me and even taught me a safer way to leash them. Her care stood out. While this clinic still charges less than many others, between the lack of a normal waiting room, inconsistent care, unclear billing, and uncertainty about who you’ll get, this may be our last visit.

I've been coming to this veterinary clinic since 2007, and the care the veterinarians provide has always been top notch. They consistently get it right, showing genuine care and passion for what they do. Even though I now drive quite a distance to get here, I trust them completely with my pets and wouldn't go anywhere else. I actually don't mind waiting in my car, for the most part smooth and organize process once you learn you have to sign in and then they call you on your phone. The young gentleman at the front desk always has a great attitude and helps make every visit pleasant. Thank you to the entire team for your continued professionalism and compassion!