Banfield Pet Hospital

I love this location and their staff. I have been in Knoxville for five years and moved here as an existing Banfield client. Their team’s expert care of my dog helped her to live for over two years with Cushings! They were also so wonderful with arranging her final days with me. I have another dog, so it’s not like we stopped visiting after that, and they continue to help me with my pets through every stage of life.

I've used Banfield since 2004. I use their optimum wellness plans and am satisfied with the premiums and care that is covered. This particular location i have used since 2007. I've had 4 cats and a dog. Overall I'm very pleased with the care. Almost everyone I've encountered in that time span has been exceptionally knowledgeable and friendly. I just find the wait times to be a little longer than what I'd like. I'd like to be able to check in online before my wellness visits and hopefully eliminate having to wait for/go in a room to get checked in by a tech. Especially for wellness drop off appointments.

I took my two year old dachshund in for a spay. The team was very communicative before during and after her surgery. Very comforting to know they cared so much. Great team. Dottie healed excellently, tough to even see a scar. Excellent work! Thank you!❤️

This was our first ever visit to Banfield Pet Hospital. We had a great experience. Our visit was about 2 hours long which included a full check up, blood work and vaccines. Friendly staff. Great pricing with wellness plans and discounts. Convenient location.

They have wonderful insurance plans for all stages of a pet's life and they are very affordable. They always call me to set up appointments for the dogs so I don't have to remember when their exams or shots are due. They always call and check up on them the day after, as well. I can drop my pups off in the morning for their exam and shots and pick them up in the afternoon and I never have to wait. All the staff are very friendly and helpful and they truly love animals. The vets are knowledgeable and always able to answer my many questions. I highly recommend them! UPDATE: I still stand by this review. Dr. Dickson was so amazing when our chihuahua was diagnosed with cancer and we eventually had to put her down. We have 3 other dogs that have been going here since they were 6 weeks old. Two of them got into some Vitamin D, which can kill dogs, and the vet saw them immediately. She undoubtedly saved their lives. She even discounted the service because there were two of them. It cost a lot, but I can only imagine what it would cost at the emergency vet. All the vets I have seen are very knowledgeable and caring. I highly recommend this vet.