Carolina Veterinary Specialists Rock Hill

I can’t say enough good things about this facility. After a whirlwind weekend from finding out how sick my sweet cat was to having to make the humane decision to end his suffering, Dr. Phillips (and the entire staff we dealt with) was phenomenal. He was straightforward from the beginning, but compassionate. I understood what we were possibly facing had my cat been able to recover, but the next morning when it was obvious his condition was worse than what we thought, the doc explained every detail thoroughly, and I could feel he was genuinely sorry nothing more could be done for him. They give you the option to go to a “less medical,” more calm room and give you the time and space you need to sit with your fur baby. The process was quick, which is all you can hope for in a situation like that. I just want to say thank you to Dr. Phillips and the care team at CVS for doing what they could to help my cat, Dewey. He was my everything and it helps to know he was surrounded by good, safe hands in his final hours.

I brought my dog, Angie, to get assessed by the doctor and she did a thorough exam and decided my dog needed some antibiotics. I was so relieved that it wasn’t more serious. I must say, the cost was absolutely reasonable!! The entire staff was friendly and professional. I would refer anyone’s pet (loved ones) to the care of this facility! I will certainly go back if ever needed. (I rate them with 10 stars!)

It’s always a panic when your loved pet needs immediate treatment. We are so very grateful for the excellent service and support we received at 2 AM in the morning for our Collie. The service was incredible and care exceptional. Our Collie came home as a result of their expertise. A special thanks to Dr. Phillips for taking the time to share with us all of his findings and recommendations!

I received a text that my mom’s cat of 12 years, Sweet Pea, wasn’t doing well. When I arrived and saw her condition, I knew it was very serious. My wife and I called Carolina Veterinary Specialists in Rock Hill on our way there to explain the situation. When we arrived, we were greeted immediately, and within 30 seconds, Maria, the emergency technician, was at the front desk to take her for triage. Maria was incredibly compassionate, honest, and professional. She explained that Sweet Pea’s body was shutting down and that treatment might or might not help, but she was upfront about all the possibilities. She presented our options clearly and respectfully, without overwhelming us—just the facts, delivered with empathy. We made the heartbreaking decision to let Sweet Pea go, choosing comfort and dignity over uncertain treatment. Throughout the entire process, Maria was beyond kind and supportive. Afterward, she took a paw print, a nose print, a few whiskers, and a small lock of Sweet Pea’s fur, and placed them on a beautiful card with a handwritten note that my mom will cherish forever. I want to extend my deepest gratitude to the entire team—and especially to Maria—who showed such compassion and care for Sweet Pea and for us. They treated Sweet Pea with the respect and gentleness she deserved, and made an incredibly difficult experience a little easier to bear.

I'm still grieving the loss of my precious service dog and love bug, Prince King. I bought him here Dec. 2024 because he had collaspsed earlier in the day and had been lethargic when walking. I called ahead to be sure they were equiped to treat him here. Long story short. My dog walked in on his own breathing fine. I explained his troubles from earlier in the day. The doctor, Dr. Cavanaugh took him to the back and 5 mins later was rushing in asking if I wanted to resuscitate him if he codes she needed to know right then she was in a rush and in a huff saying she thought he was trying to code?? I said it wasnt possible he just walked in there! He was fine. I wanted x-rays to check his kidney stones and to see if he may have swallowed something or gotten bit. She comes back in after sedating him beyond comprehension telling me nothin could be done. When I looked at his medical records after the fact she hadnt did any due diligence. No x-rays, no ultrasound, no blood work, nothing! Nothing was done to figure out what was wrong before she told me my dog was dying. Who made her God to determine this without medical certainty or evidence to confirm this before passing this judgement off onto a my family about our loved one?? She didnt call for a second opinion nothing. My pets life meant nothing to her. I assumed I was in good hands here because I had great treatment at the Chatlotte location in the past. Do not judge your experience here on what your past experiences. I didnt get a apology, a explaination as to why so little was done to save my Chavachon, nothing. He was 11 and a 1 year cancer survivor. I have to live with the fact that I trusted him to this CVS location. I will never be so trusting again. It was after hours otherwise he would have been taken to Long Animal Hospital to his long time doctor and this would have never happened. His doctor was exteremly shocked. He had a heart murmur but he had 3 doctors that monitored him on a regular and had seen him within 3 weeks of this visit and his heart was fine. Please take your pet to a hospital with multiple doctors and demand a second opinion. Demand that they keep your pet breathing until morning when you can get to their regular vets if you have no other choice. Do Not let them put your dog to sleep.