Heart of Texas Veterinary Specialty Center

This is a review for Dr Markay NYQUIST veterinary dental specialist who is beyond the kindest most competent lovely human. My 2 kitties needed dentals and I was a bit apprehensive regarding anesthesia given their hypertrophic cardiomyopathy that made them ineligible for mobile cleanings. My friends kitty who is older with several health issues saw Dr Nyquist and had exceptional care. I was hesitant but everyone from her fromt desk staff to techs made me feel very comfortable. The space is open clean and has nice snacks. The little touches make a difference. We had an initial visit and Dr Nyquist was very compassionate and clearly highly knowledgeable. We made sure the babies were medically optimized. As a physician I appreciate her attention to detail. At the actual procedure I was called many times with updates. I know theyre super busy but this kindness goes a long way when youre worried abt your sweet innocent bebes. They did well and she took extra care with the extractions and explained every finding in detail. The after care instructions were very clear. They even called the next day to check on us and the kitties did SO well. I would definitely recommend seeing a veterinary dental specialist as it makes a huge difference. This is the kind of care youd receive at a big univeristy vet hospital - Dr Nyquist is very skilled and we are lucky to have her here! Thank you ALL again!

My dog was having a heart issue that happened unexpectedly Sunday without any other warning signs prior, we did not know anything could be really wrong since she had always been up to date with visits. They whisked my dog away from me as soon as I got there and did not let me see her for the last 3 hours of her life until I signed paperwork to pay over $1000, which seemed like an excessive amount of time to wait for answers. During that 3 hours my chihuahua was sitting in a freezing cold oxygen box they would not even let me be within sight of her during that time or be near the box. When they finally let me back to see her I had to advocate for them to put a blanket on her. Then the vet (Hosapple) who I would expect to be more seasoned to know how to speak with patients, tried to tell me it would be selfish for me to take her home. I know my dog and she doesn’t want to be alone, she wants to be touching someone snuggling or on someone’s lap. It would have been more professional and mature to say to a patient what they may have to visualize or what may physically happen if I did take her home in her last hours rather than try to call it “selfish” for me wanting to give her loyal loving company and support in her last hours away from a cold box without anyone she recognizes near her. Then the vet had the nerve to tell me it was selfless for me to do euthanasia that day for an additional $800 as if her opinion mattered a lick after calling me selfish. Leslie Holsapple, DVM: I don’t have any respect for your professionalism or competence, having to send out a 2D image to a radiologist that you should be trained to interpret at $250, and it was never anything that you said that helped me consider putting her down peacefully while I was there. Fortunately I have friends that could describe the type of last moments we would likely encounter in order for me to make an informed decision about how to handle this very sudden and complicated situation. I won’t ever go here again. Picture for my perfect angel baby Gracey’s memory so you won’t be able to forget her life, which we thought we had much more time to share - 4 days before her 13th birthday. Never knew a stranger, lover of everyone and a lap, see you on the other side my sweet girl xo 😭

I lost my dog, Frida, a week ago today and even though it was such a hard and difficult time for me- the staff was so comforting and gave me space when needed. I never felt pressured to make a decision, I never felt uncomfortable. They took their time to explain everything to me, answered any and every question I had with such compassion and kindness. Everyone was truly so great through this difficult process, this is a place where I felt like they truly cared. My baby is in a better place now but i'm glad i went to them for help. I received her ashes today and just everything that they do is so thoughtful. I cried so hard in my car after seeing everything they gave me for my baby.

My Kira girl went in on Christmas Eve because she had trouble breathing. I had just left to Florida the day prior and she was staying with family. Turns out that my 12-year-old baby had something more than a quick fix. Thanks to the techs, nurses, and doctors. They were able to keep my girl comfortable so I could fly back into TX to spend one last Christmas with her. The staff were so kind, supportive and so understanding. While I was far away, they effortlessly communicated with my family and me. I cannot be more grateful for the time they bought for my sweet girl and me. I felt so hopeless being so far away but they were so accommodating letting my family visit Kira while I was on my way back. I was able to take my Kira Bear back home for Christmas, one last time. From 12/24-12/26 they’ve answered every call with respect and did not make me feel rushed at all. They answered every question so kindly even questions I asked 3-4 times. They offered a lot of plans of care for my girl. When 12/26 at 1AM-2AM came, it was time for my baby to be comfortable and we took her back to Heart of Texas. The staff immediately remembered our Kira. They gave us as much control as possible during this immensely difficult time. I’ve never gone through this before & they explained everything so clearly. Thank you to the awesome Team at Heart of Texas for buying me and my sweet girl time together. For being direct with my baby’s situation and standing by my decision to give her what she deserved; a life of dignity. Although my heart hurts still, I had to take some time to write here because if it wasn’t for this incredible staff, the end of life for my sweet girl could have been much more difficult. Thank you so much, Heart of Texas. - Johan Salcedo

I can’t thank Heart of Texas Veterinary Specialty Center enough for the incredible care they gave our sweet Hunter. From the moment we arrived, the entire team went above and beyond to help save his life, and we are forever grateful. The front desk staff made us feel welcomed and supported, Dr. McClure and our amazing vet tech Alexander were phenomenal in helping us get a diagnosis and a treatment plan for Hunter. Dr. Abraham and Mitchel were also outstanding, calling with updates and keeping us informed throughout his entire stay. Their knowledge, compassion, and dedication truly made all the difference. THANK YOU to everyone for helping our boy get healthy again, we couldn’t have done it without you!