University Veterinary Hospital & Diagnostic Center

My cat is so skittish and hates new places and people. He was a little spicy with the nurse at first but really warmed up to her. The biggest shocker is when the vet came in Dr. Bybee my cat didn’t hiss, growl or even run away! He let him examine him and do whatever! He was so kind with my cat and my cat actually liked him! He eventually warmed up to the nurse and said he was snuggling her when she was filling out forms and stuff! It made my fur momma heart happy that they took such great care of him and he felt so comfortable there! I can’t recommend them enough! I’m so impressed with the staff!! Also when I ran out of funds they worked with me and came up with solutions to help my animal.

Went in for an emergency same day visit. Since it was the only vet available. The tech was amazing! But the vet, Shawn Bybee didn’t seem to be very knowledgeable and when I asked questions as to why he wanted to move forward with a treatment plan, he didn’t have many answers. Seemed to go in circles and didn’t like being asked questions, was how it felt. I’m sure they have other wonderful doctors but unfortunately our experience was not very positive. He ran multiple tests and had no results or answers for either but still wanted to place my dog on antibiotics. Way overpriced. We’ve regularly been going to other vets office's and their prices are no where near this offices. Should have read other reviews, because the replies from this office just sound like defensive excuses in my opinion. :/

I have been to more than 15 vet clinics in my life with various pets. Jazzy needed an immediate dental extraction. This is the nicest, kindest, most friendly and professional Clinic I have ever been to. My cat doesn’t like any vets and she was so comfortable there. They were also so kind to her. The whole experience was a five star.

It pains my heart to leave less than a five-star review considering how kind the Dr. and staff were, but based on price, this clinic is three times higher than other local vets. $170 initial exam is completely outrageous, $56 for anal glands when I could get a full grooming for this cost, and $50 for probiotics. My friends and I now joke that I will frame this $270 bottle of Miralax. I'm grateful it was a simple fix, but was disheartened at the pricing since I called around afterwards to other clinics whose initial exam runs only $50-$60. I understand you get what you pay for, but was also worried that if my pomeranian ever had a true emergency, the treatment here would be sky high. Such a bummer. 😞

Our little Lumpy had a great first vet visit today! From the pre-visit communication with Juan, to check-in with the front desk staff, to the care from Maddie, the vet nurse, and care from Dr. Potts, everything went wonderfully. Lumpy was so well cared for and loved that she even fell asleep during her exam! We truly appreciated the time everyone took to make sure she had a positive first vet experience. Dr. Potts thoroughly discussed preventive care and the options for Lumpy’s care moving forward. We’re very grateful to the entire team and care our puppy received today.