VCA Animal Care Associates

Thank you for always taking such excellent care of our fur babies. Tyson is tough and stubborn and you have a way of making him feel comfortable and safe. Dr. Drake is amazing, explains everything, and doesn’t try to “upsell” with unnecessary things. The techs are so sweet and he loves their cuddles.

WARNING‼️COMMUNICATION issues! That has always been my issue with this location. First time I have ever had an issue with personnel (manager to be exact) Jillian Wray-Wiemer. My appointment was today at 1230 PM, the doctor was running behind (they could have called me to come later) but instead asked could I come back at 3 PM since I wanted to be present when my dog was examined. Jillian, Would not let the tech, Sam, speak or myself. Was very aggressive which was very unusual. Continued to interrupt her employee and myself. Jillian got upset when I ask her to stop interrupting because I could not hear what Sam was saying, she yelled at Sam and said “end the conversation now” and then turned me and stated “I am done with this conversation and I will be sending you your records”. The most KAREN thing she could have done. I been at this facility for almost 4 years from relocating and never had an unprofessional experience. I am owed an apology from Jillian. Good luck with keeping clients when she is quick to try to cancel your services.

I love this vet! I drive 30 minutes from Midlothian just to take my dog here for the last few years. Everyone is so sweet and so accommodating. It’s never a long wait and the pricing is very reasonable. The service is really good and I am always in and out very quickly. My dog does not love the vet, which is understandable, but I feel like she’s always happier after a visit. Sam always takes really good care of my dog Tally and Dr. James is a sweetheart. I highly recommend them and this vet. They definitely care about the animals like they are their own.

I only trust my fur baby to go to VCA Animal care because they treat her like I do. They are very compassionate and always friendly. They take the time to answer my questions and address any concerns I may have. I have been going here for years and will continue to do so.

My baby just had his teeth cleaned and he got neutered at the same time Dr. Davis took excellent care of him her staff is so sweet and they do call to check up on my baby all ways can come in if I have and problem with him thank you all great place