Restaurante Raíces

I was really looking for someplace great to eat since it was the only time I would ever be in that area. Someone walking the street told me Raices was the best he had been to, so I thought I would try it. I had their paella, and it was amazing. Service was great but a little slow. atmosphere was a lot of fun.

Unreal experience for the price-point. The food was truly incredible, service and atmosphere were outstanding. Definitely, super, eat here! You won't be disappointed!

I dined here solo yesterday, and unfortunately the experience was disappointing. The restaurant was not busy, yet the service felt inattentive and unprofessional. While taking my order, the server seemed distracted and was focused on other tables instead of the conversation. It also felt like the level of service depended on the type of customer, which was uncomfortable as a solo diner. Also, my order came wrong and too late I waited for my soup and pork chop around 45 mins. Unbelievable! Prices also quite high in compare to other restaurants like this. The food itself was overrated for the price and did not meet expectations. Overall, the experience did not justify the reputation of the restaurant. I have ordered plaintaon soup, pork chop and coco flan. The meat was extremely dry and harsh. The dessert was good. Maybe only thing is good. Employees are so rude and in responsible. Do not believe the stars of this restaurant. It was a terrible dining experience in my life and Puerto Rico. It must have been better for a restaurant like this. I hope the managers can see this comment and solve this problem.

I visited the restaurant twice while visiting. I can say that had I reviewed the restaurant on day one, it would have been five stars. Day one ordered the carne mofongo and the side salad. Everything was delicious. The mofongo was creamy and warm. The Moore chunks could have been smaller as it was a bit difficult to bite into for me. I didn’t have a knife to cut them and it would have been a challenge to do so since I didn’t have a flat surface to cut it on. The side salad with mango vinaigrette was amazing. I also ordered three sauces as this selection is not served with one, garlic, creole and chimmichuri. Service was excellent! Today’s meal and service were the complete opposite. The food was not hot at all. The mofongo tasted like cold french fries. I was very disappointed. The service was very mediocre. While placing my order I asked for the sauces on the side and the server immediately said it doesn’t come with one. Well, I was aware. I was making a request which I knew would incur additional charges. I continued to be polite yet my thanks yous were not appreciated. Overall, it was ok. I would love to know who the chef was on Wednesday, 12/10, because that food was on point. Friday, 12/12, not so much.

Great restaurant! Someone recommended this place to us and we were glad we went. Food was very good and prices were fair. Service was friendly, although it took a little long for the drinks and service. I got the red snapper, and while it was pricey ($47), it was huge and had a ton of meat inside, was very flavorful, and totally worth it. Valio la pena!