valley animal hospital

Dr Nolasco has been my doctor for 13 years , they are wonderful here I've never had an issue coming here , they helped me with my little girl so many times. The staff is wonderful especially Diane the front desk staff , thank you Valley animal hospital!!!

I brought in a very sick female stray cat who had been living in my backyard for years. She had become part of our lives — gentle, trusting, and clearly at the end of her strength. I wanted to help her and do what was right, but this place completely shattered my trust. From the moment we arrived, she was weak and moving slowly. Instead of being honest and telling us that the kindest, most humane option would be to let her go peacefully, they insisted on doing a long list of tests — over $700 worth — knowing full well she was on her last breath. The next day, I called them to find out how the cat is doing and the doctor said she was very sick and recovery chances were extremely slim. Then came the question: Did I want them to put her to sleep? I told them I wanted to be there with her, and I also made it clear that I was very unhappy with how the situation had been handled. The receptionist quoted me $300 for euthanasia, and I reluctantly agreed, even though I already felt taken advantage of. When I arrived, I expressed again how wrong this felt — that they had used our love and emotions to squeeze out every dollar they could before admitting the truth. They guided me to a small room and told me to wait so I could be there with her. After several minutes, the doctor came in with a sad look and told me… she had already died. No one called. No one checked in sooner. No one seemed to care. Yes, they refunded the euthanasia fee — but that doesn’t undo what they did. My wife and I left heartbroken — not just from losing a sweet soul who trusted us, but from realizing how cold and unethical this place truly is. They took advantage of compassion, made money off a dying animal, and then delivered the news like it was nothing. I will never take another animal here. They showed no honesty, no empathy, and no integrity.

Dr. Nolasco has been our family vet for years and he and his staff have been the kindest to all my pets. He treated us with so much compassion when we had to say goodbye to our fur baby 🕊️Truly feels like family here.

Good and efficient staff. It wasn't an easy day for me. I had to let one of my foster cats go. She spent one night there because the doctor wanted to see how she responded to treatment. The doctor called early the next morning. Her response wasn't well enough. After speaking with the doctor for a few minutes, the decision was made to let her go.

The doctors are kind and you can tell they really want the best for your pet! They always get you in as soon as they can and even try to work with you financially to save you money. I have multiple pets I bring here, & have had all good experiences!