Kathleen Animal Hospital

I feel the front staff is very polite although 11 o’clock appointment was made it’s 1135 still waiting to be seen. They moved us at 11:22 from the waiting room to the exam room because I asked how much longer and here we sit.

Not sure what has happened to this place. It used to be a fantastic animal hospital. They really cared. Then newer staff came in and several just don't care. And the older vet, Bankau (or whatever his name is), when it comes to euthanasia, he has the compassion of a piece of lumber. Not recommended.

Do not ever board your animals here. I went on a cruise and boarded my 3 dogs with them. They have been the dogs vet for several years. I did this due to 2 of them are older and on medications. We arrived today 02/19/26 to pick them up. My oldest Papillion/chihuahua mix was covered in dry poop on her backside and in the back pads of her feet. They did not clean her. She did not need a full bath, just wash her backside. When we arrived home my wife held them back while she filled their bowl with fresh water. You would think they never got water as much as all three drank. They were so happy to be home. Cost over $400 for that kind of service. I wonder if the gave them their meds in a pill pocket or jammed down their throat. DO NOT BOARD your animal here. Mine were not treated properly. They have been boarded at Robinhood kennels in Tallahassee and Hollywoof kennels here in Lakeland. Every time ( there were quite a few) they were happy and not starving fo r water. I will be searching for a new vet after this. Over priced for what they got.

I liked this hospital several years ago. However, I brought my cat there about two weeks ago because she appeared to be sick. Bloodwork and X-rays were done. I was told the cat had asthma and a yeast infection in his ear. I was given prednisone and ear drops which were suppose to be given for two weeks. The cat seemed to be getting worse, so I called the hospital and was told the doctor would be notified. I never received a response, so I dropped in and was told again the doctor would be notified. I still have not received a call. In the meantime, I made an appointment with another vet. Bloodwork and X-rays were done again. Sadly, the bloodwork and X-rays showed cancer, which had progressed rapidly. Our sweet baby was suffering, so we had to have her euthanized. I recommend getting a second opinion if you have a problem with your pet.

I had to say goodbye to my sweet Cookie Bug yesterday, they were so great, I've never had to lose a fur baby like this. They did everything they could to help me get through it. Wonderful place to take care of your furry family members. Thank you so much for your kindness.